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STAG Parkway
STAG Parkway is the country’s most complete source of products and service training for RV dealers since 1968, with 11 locations across the U.S.
- There was no centralized system for the 11 offices, creating inefficiencies, employee frustration and increased telecommunications costs.
- Having disparate systems meant relying on long distance service for intra company communications.
- Finding the correct person in any of 11 possible offices was difficult for customers as well as employees.
StandardTel Networks not only provided a Mitel solution for the communications platform, but bundled in carrier services and a 5-year maintenance package with the Telefficiency™ Program. This ensures a lower, fixed monthly cost for STAG, freeing up funds in the annual budget for other business needs.
- The networked Mitel 3300 systems gives STAG multiple business continuity features including extension dialing capabilities while drastically reducing communication costs.
- A complete carrier solution with a single vendor in conjunction with the newer feature-rich platforms enables STAG to take advantage of the less expensive VoIP technology.
- Having a networked system allows for a single company directory, making it easier and more cost efficient to locate a particular employee regardless of their location.
“STN gave us the ability to communicate more effectively and efficiently, both internally and with our customers. More over, we were also able to fix our 5-year cost, minimize our maintenance spending, and get a truly integrated enterprise solution. In fact, we were able to acquire our new system with the overall savings we’ll enjoy with this conversion.
STN was, and is, a true partner, and one that is firmly invested in STAGS success. I truly
appreciated the experience of being a consumer, and would recommend STN to any
company who wants to get control of telecommunications cost, become more efficient,
and increase their bottom line.”
Ken Russell, Director of IT
STAG Parkway
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